OLa · AI assistant for WhatsApp Business
Answer every customer on WhatsApp — instantly, day and night.
OLa replies to your customers with your own business information, books appointments and helps you sell — and brings in your team whenever a person is needed. Built on Meta's WhatsApp Business Platform.
Hello, how much are box braids? Are you open on Saturday?
08:41Good morning! Box braids start at 8,000 FCFA for medium length. We are open on Saturday from 8:00 to 19:00. Would you like me to book a time for you?
08:41 · OLaYes please, Saturday at 10am
08:43Done ✅ You are booked for box braids on Saturday at 10:00. We will remind you on Friday evening. Anything else I can help with?
08:43 · OLaWhat OLa does
Your front desk, inside WhatsApp
Most customers in Cameroon reach businesses on WhatsApp first. OLa makes sure none of them wait for a reply.
Instant answers
Prices, opening hours, location, availability and the questions you hear every day — answered in seconds using your own information.
Appointment booking
Customers pick a time inside the chat. OLa checks availability, confirms the booking and records it for your team.
Sales and catalogue
OLa shares your products and services, answers follow-up questions and guides customers toward ordering.
Reminders with consent
Appointment reminders and follow-ups go only to customers who agreed to receive them, and anyone can opt out.
Human handover
When a customer asks for a person, or a question needs judgement, OLa passes the conversation to your staff.
Useful insights
See which questions come up most, how many bookings OLa made and when your customers are most active.
Who OLa is for
Built for businesses that live on WhatsApp
If your phone buzzes all day with the same questions, OLa is for you.
- Salons & barbers
- Clinics & pharmacies
- Restaurants & bakeries
- Hotels & guest houses
- Shops & boutiques
- Schools & training centres
- Real estate agencies
- Service businesses
How it works
Live in four clear steps
- 01
Connect your WhatsApp Business number
We connect your number through the WhatsApp Business Platform from Meta. Your business is verified with Meta and customers keep messaging the number they already know.
- 02
Teach OLa your business
We load your services, prices, opening hours, location, booking rules and frequently asked questions. You decide what OLa may and may not say.
- 03
Test and approve
You try OLa yourself before any customer sees it. Nothing goes live until you are happy with its answers.
- 04
Go live and improve
OLa starts answering. We review conversations with you and keep its knowledge up to date as your business changes.
Trust & compliance
Responsible messaging, by design
OLa follows the rules that keep WhatsApp useful for everyone — and protects the people who message you.
- Uses the WhatsApp Business Platform from Meta and follows the WhatsApp Business Messaging and Commerce Policies.
- Customers start the conversation. Reminders and updates go only to people who opted in, and anyone can opt out.
- OLa is clearly presented as an automated assistant, and a person is always reachable.
- Messages are used only to serve the business and its customers — never sold, never used for advertising.
- Connections are encrypted (HTTPS/TLS) and access to conversations is limited to authorized people.
- Anyone can ask us to delete their data — see our data deletion instructions.
OLa FAQ
Questions businesses ask us
Do my customers need to install anything?
No. Customers message your business on WhatsApp, the app they already use every day. OLa replies inside the same conversation.
Can I keep my existing business number?
In most cases, yes. During setup we check the options Meta offers for your number and explain them clearly before anything changes.
Will customers know they are talking to an assistant?
Yes. OLa introduces itself as an automated assistant, and customers can ask for a person at any time.
What happens to my customers' messages?
Messages are processed only to reply on your behalf and to provide the service to you. We do not sell them or use them for advertising. Details are in our Privacy Policy, and anyone can request deletion of their data.
How much does OLa cost?
OLa is priced per business, based on your size and message volume. WhatsApp's own messaging fees from Meta may apply and are explained in your written quote.
See OLa answer your customers
Tell us about your business and we will show you how OLa would handle your real customer questions.